Conference Overview

Challenge yourself to pursue excellence in your profession by attending the Senior Living Conference.
Re-energize and invigorate your commitment to quality care by participating in the many educational tracks, general sessions, exhibit show, and various networking opportunities.


Education

The Senior Living Conference offers five distinct education tracks:

  • The Leadership and Technology track highlighted topics related to leadership, legal issues, technology and human resource management.
  • The Operations and Regulatory track focuses on current state policy changes, and included issues related to managing the risks of long-term care, survey trends and labor law.
  • The Clinical Practices track features clinical presentations, practice standards and successful care models with a focus on systemic influences on essential medical, nursing and rehabilitative outcomes.
  • The Memory Care Practices track features a positive approach to care, presentations related to dementia and other related disorders, music therapy, family dynamics, and more.
  • The Sales, Marketing and Business Development track focuses on the latest sales and marketing techniques and practical takeaways to improve marketing and sales outcomes.

2019 Senior Living Conference Schedule

Please note this information is subject to change.


Wednesday, July 17

7 a.m. – 7:45 a.m. Shuttles from Sawgrass Marriott, Hilton Garden Inn to golf courses  
7:30 a.m. Golf Tournament Registration TPC Sawgrass Clubhouse
8 a.m. – 1 p.m. Inaugural Golf Tournament Stadium and  Valley Courses
8:30 a.m. – 2 p.m. Shuttles at 8:30 a.m. and on the hour between Hilton Garden Inn & Sawgrass Marriott  
11 a.m. Conference Registration Opens for Exhibitors Masters Registration Desk
11:30 a.m. – 2:30 p.m. FSLA Board of Directors Lunch and Reverse Trade Show Heritage Meeting Rooms  C-E
12 p.m. – 6 p.m. Conference Registration Open Masters Registration Desk
4:30 p.m. – 5:30 p.m. Shuttles to Sawgrass Marriott from Hilton Garden Inn  
5 p.m. – 7 p.m. Grand Opening Reception in Exhibit Hall Champions Ballroom
5:30 p.m. – 6:30 p.m. Chefs Competition in Exhibit Hall Champions Ballroom
6:30 p.m. – 7:30 p.m. Shuttles from Sawgrass Marriott to Hilton Garden Inn  
7 p.m. Dinner on Your Own  

Thursday, July 18

7:30 a.m. – 9 a.m. Shuttles to Sawgrass Marriott from Hilton Garden Inn  
7:30 a.m. – 6 p.m. Conference Registration Open Masters Registration Desk
8 a.m. – 9:30 a.m. Welcome, Breakfast and Opening Session: Sharpen Your Game
Presented by Brett Culp, Award-Winning Filmmaker
Masters Ballroom
9:30 a.m. – 11:30 a.m. Exhibit Show, Refreshments and Silent Auction Preview Champions Ballroom
11 a.m. – 11:30 p.m. Drum Magic with Jana Broder Opens Players Meeting Room D
11:30 a.m. – 12:40 p.m. Opening Luncheon and Keynote Session: Using a Positive Approach to Care
Presented by Teepa Snow, MS, OTR/L, FAOTA
Masters Ballroom
12:40 p.m. – 1:10 p.m. General Session: The Healthcare Workforce – Trends, Skill Gaps and Opportunities
Presented by Kimberly Moore, VP of Workforce Innovation, Tallahassee Community College
Masters Ballroom
1:30 p.m. – 3 p.m. Shuttles between Sawgrass Marriott & Hilton Garden Inn  
1:30 p.m. – 6 p.m. Afternoon Breakout Sessions – Five Focused Tracks  
1:30 p.m. – 2 p.m. Breakout Session A
Leadership and Technology Track Identifying, Recruiting and Retaining Talent – What Am I Missing? Presented by Kimberly Moore, VP of Workforce Innovation, Tallahassee Community College Heritage Meeting Rooms C-E
Operations and Regulatory Track Infections in LTC: What The Future Holds, Presented by Mark Stibich, PhD FIDSA, Chief Epidemiologist, Forefront Healthcare Services Heritage Meeting Rooms A-B
Combined Clinical Practices Track / Memory Care Track Mouth Care: Often Overlooked but Critical to Quality Care, Presented by Teepa Snow, MS, OTR/L, FAOTA Masters Ballroom
Sales, Marketing and Business Development Track Sales Activities that Produce Results: Metrics that Matter, Presented by Margot Cooke, National Training Officer, Sherpa CRM Players Meeting Rooms B-C
2:10 p.m. – 2:40 p.m. Breakout Session B
Leadership and Technology Track The Future is Now: Litigation Trends and the Rising Frequency and Severity of Claims, Presented by Sha’Ron James, Partner, Berger Singerman Heritage Meeting Rooms C-E
Operations and Regulatory Track High Performance Insights in Health Care: Benchmarking the Senior Living Industry, Presented by Brian Richardson, Associate Director of Health and Benefits, Willis Towers Watson Heritage Meeting Rooms A-B
Clinical Practices Track Disaster Preparedness: Caring for the Elderly in an Emergency, Presented by Paula Loats, RN, BS, MBA, CCDS, Clinical Liaison/Educator, Cornerstone Hospice & Palliative Care, Inc. Masters Ballroom
Sales, Marketing & Business Development Track Digital Marketing Tips and Strategies, Presented by Jeff Felton, VP of Interactive Innovation, Solvere Senior Living Players Meeting Rooms B-C
Memory Care Track Building Skills for Improved Care and Outcomes, Presented by A.J. Cipperly Gallery Meeting Rooms A-B
2:50 p.m. – 3:20 p.m. Breakout Session C
Leadership and Technology Track AHCA: Enforcement and Deficiencies, Part 1, Presented by Kim Smoak, Bureau Chief, Field Operations Division of Health Quality Assurance, Florida Agency for Health Care Administration Heritage Meeting Rooms C-E
Operations and Regulatory Track Understanding and Overcoming the Liability Insurance Crisis, Presented by Shelagh Grubb, Agent, Plastridge Insurance Heritage Meeting Rooms A-B
Clinical Practices Track Optimizing Interventions in Patients with Dementia, Presented by Alan Obringer, President and Owner, Guardian Pharmacy of Orlando. Masters Ballroom
Sales, Marketing & Business Development Track No Excuses! Managing Daily Productivity in Senior Living Sales, Presented by Amber Carlson-Hays, President, ARCHway Learning Solutions Players Meeting Rooms B-C
Memory Care Track Knowing the Dynamics of DCF’s Role vs. Law Enforcement’s Role, Presented by Terry Campbell, Regional Program Supervisor, Adult Protective Services, Florida Department of Children and Families Gallery Meeting Rooms A-B
3:20 p.m. – 3:35 p.m. Refreshment Break, sponsored by Accushield
3:35 p.m. – 4:05 p.m. Breakout Session D
Leadership and Technology Track AHCA: Enforcement and Deficiencies, Part 2, Presented by Kim Smoak, Bureau Chief, Field Operations Division of Health Quality Assurance, Florida Agency for Health Care Administration Heritage Meeting Rooms C-E
Operations and Regulatory Track Medicaid Managed Care, Presented by Julie Ann Kemman, CEO, Health Care Professional Consulting Services, Inc. (HCPCS) Heritage Meeting Rooms A-B
Clinical Practices Track USP 800: Hazardous Drug Handling, Presented by Dwight deVera, CEO, The Forerunner Group | RXTransparent Masters Ballroom
Sales, Marketing & Business Development Track Balancing Choice and Value to Close the Sale, Presented by Amber Carlson-Hays, President, ARCHway Learning Solutions Players Meeting Rooms B-C
BONUS Operations and Regulatory Track Security and Visitor Management, Presented by Lever Stewart, COO, Accushield Gallery Meeting Rooms A-B
4:15 p.m. – 4:45 p.m. Breakout Session E
Leadership and Technology Track Recent Results from ALF Supervision Case, Presented by Brian Bursa and Kirsten Ullman, Founding Partners, Ullman Bursa Law Heritage Meeting Rooms C-E
Operations and Regulatory Track

Lifting Injuries:  Recognizing and Reducing the Risks to Caregivers, Presented by Natalie Campaneria, PT, MPH, CSPHP, Safety Management Consultant, MEMIC

Heritage Meeting Rooms A-B
Clinical Practices Track Recommendations on Achieving Maximum Results for Cycling Medications in ALFs, Presented by Mark Erblat, Director of Assisted Living Services, Polaris Pharmacy Services Masters Ballroom
Sales, Marketing & Business Development Track Leveraging Senior Care Consumer Behavior Data: Increase Occupancy While Decreasing Cost Per Acquisition, Presented by Valerie Whitman, Senior Vice President, LeadingResponse Players Meeting Rooms B-C
Memory Care Track Five Things Families Want in a Memory Care Community, Presented by Dawn Platt, Memory Care Specialist, Legend Senior Living Gallery Meeting Rooms A-B
5 p.m. – 6 p.m. Breakout Session F
Leadership and Technology Track Market Trends in Senior Living, Presented by Lana Peck, Senior Principal, National Investment Center for Seniors
Housing & Care (NIC)
Heritage Meeting Rooms C-E
Combined Operations and Regulatory Track / Memory Care Track Dealing with Family Conflicts, Presented by Dan Loon, Legend Senior Living Heritage Meeting Rooms A-B
Clinical Practices Track Medical Marijuana Panel with John Ruffier, Esq. and Rachael Gebaide, Esq., Lowndes Law; and Stephanie Maruca, RN, CCM, Surterra Wellness Masters Ballroom
Sales, Marketing & Business Development Track Winning the Sales Game, Presented by Andre Boykin, Founder, CAPITAL iDEA Players Meeting Rooms B-C
Memory Care Track Drum Magic, Presented by Jana Broder Gallery Meeting Rooms A-B
6 p.m. – 7:30 p.m. Exhibitors Reception & Refreshments; Silent Auction Opens
Entertainment provided by Garnet & Soul
Champions Ballroom
7 p.m. – 8 p.m. Shuttles from Sawgrass Marriott to Hilton Garden Inn  
7:30 p.m. Dinner on Your Own  

Friday, July 19

7 a.m. – 8 a.m. Shuttles to Sawgrass Marriott from Hilton Garden Inn  
7 a.m. – 1 p.m. Conference Registration Open Masters Registration Desk
7:30 a.m. – 9 a.m.

Breakfast, Legislative / Regulatory Update and SilverTalks
Sharpen Your Legislative Game: Legislative / Regulatory Update, Presented by Amy Schrader, Baker Donelson and Susan Anderson, VP of Public Policy and Legal Affairs, FSLA

SilverTalks presented by OneDay, M&T Bank

Masters Ballroom
9:30 a.m. – 10 a.m.

Florida Agency for Health Care Administration Secretary Mary Mayhew and Florida Department of Elder Affairs Secretary Richard Prudom

SilverTalks presented by TSO Life

Masters Ballroom
10 a.m. – 11:30 a.m. Final Exhibit Show & Refreshments Champions Ballroom
11:30 a.m. Silent Auction Closes  
11:30 a.m. – 12:15 p.m. Plenary Session: Transformative Practices, Presented by Andre Boykin, Founder, CAPITAL iDEA Masters Ballroom
12:15 a.m. – 12:30 p.m. UCF Presentation Masters Ballroom
12:30 p.m. – 2:30 p.m.

Luncheon, SilverTalks Nauti Awards Program and Luncheon

SilverTalks presented by Powernet

Masters Ballroom
2 p.m. – 3:30 p.m. Shuttles from Sawgrass Marriott to Hilton Garden Inn  
2:30 p.m. 2020 Annual Conference Announcement / Conference Adjourns Masters Ballroom